Privacy & Cookie Policy

1. Introduction and Compliance

This Privacy Policy describes how Spigen Korea Co., Ltd. ("we", "us", or "our") collects, uses, and discloses your personal information when you visit or make a purchase from our Site. We process personal information in strict accordance with the General Data Protection Regulation (GDPR). By using our Services, you agree to the collection and use of your information as described in this policy.

2. Information We Collect 

1) Information You Provide Directly

For customers in UK and Germany, we collect contact details, delivery information, and payment methods to process orders. We also collect information when you create an account or contact customer service.

2) Information Collected Automatically

For all visitors (including FR, IT, ES), we collect information about your device, IP address, and how you interact with our Site via Cookies and tags.

3) Third-Party Analytics

We use tools like Google Analytics and Meta Pixel to measure site traffic and analyse user behaviour for marketing purposes.

3. How We Use Your Information

We use your information based on legal bases such as contract performance, consent, and legitimate interest.

1) Fulfillment

Processing payments, shipping orders, and managing returns (primarily for UK/DE).

2) Marketing

Sending promotional communications and tailoring advertisements based on your preferences.

3) Security

Detecting and preventing fraudulent or illegal activities.

4. Third-Party Service Providers

We share your personal information with third-party service providers to help us operate our online store and fulfill your orders in compliance with applicable data protection laws. (including EU GDPR and UK GDPR)

1) Shopify: We use Shopify to power our online store. You can read more about how Shopify uses your personal information in the Shopify Privacy Policy.
2) Amazon MCF: We use Amazon Multi-Channel Fulfillment (MCF) services to store, process, and ship your orders across Europe and the UK. Depending on your location, you can learn more about how Amazon handles your data in the Amazon EU Privacy Notice or the Amazon UK Privacy Notice.

 

5. Data Transfer and Retention

1) International Transfer

Your personal information will be transferred to and processed in the Republic of Korea, where Spigen is headquartered. We use standard contractual clauses to ensure your data remains protected outside the EEA.

2) Retention

We retain your information only for as long as necessary to fulfill the purposes for which it was collected or to comply with legal obligations.

6. Your Rights 

Under the GDPR, you have the right to access, correct, delete, or restrict the processing of your personal data. You also have the right to withdraw your consent at any time. To exercise these rights, please contact our EU and UK Representative.

EU Representative
The DPO Centre Europe Ltd
Address: Alexandra House, Ballsbridge Park, Dublin, D04 C7H2, Ireland
Email: eurep@spigen.com

UK Representative
WorkNest
Address: 20 Grosvenor Place, London, UK SW1X 7HN
Email: dposupport@worknest.com